Abhinav Pandey is an experienced Salesforce Architect currently at Amazon Web Services (AWS) since October 2020, with a background in both Sales and Service Clouds, as well as Marketing Cloud. In this role, Abhinav has developed solutions that include a custom external customer-facing support case portal using Experience Cloud and Lightning Web Components. Additionally, Abhinav serves as an Expert Judge for the 19th Annual 2024 Globee Awards for Technology. Prior experience includes roles as Sr. Salesforce Engineer at ADT and Egen Solutions, focusing on Service Cloud solutions and CTI integrations, along with full-stack development positions at CircleBack Lending and Mobiquity Inc. Educational qualifications include a Master's degree in Computer and Information Sciences from the University of Florida and a Bachelor's degree in Electrical, Electronics, and Communications Engineering from Jaypee University of Engineering and Technology.