Korede Olawoye

Korede Olawoye has a diverse work experience in various customer service roles. In 2019, they served as an Associate Teacher for the National Youth Service Corps, where they were responsible for designing course objectives, administering tests, and maintaining student records.

In 2021, Korede joined OTP Internet Technology as a Customer Service Representative. In this role, they ensured loan applications complied with company policies and engaged in both inbound and outbound calls to provide high-quality service to customers.

Later in the same year, Korede took on the role of a Customer Service Specialist at Patricia. Their responsibilities included managing customer relationships, handling call center operations, and utilizing various tools and software to achieve a customer satisfaction rating of 90% or higher.

Currently, Korede is working as a Customer Service Specialist at Glover. Their duties involve customer relationship management, conducting inbound and outbound calls, and using operational and collaboration tools. The goal in this position is also to maintain a high cSAT rating.

Korede Olawoye completed a Bachelor of Science in Business Administration from Oduduwa University Ipetumodun, from 2015 to 2019. In addition to their degree, they have obtained several certifications. In November 2020, they completed the National Youth Service Corps program. In January 2021, they received the JOBBERMAN SOFT SKILL CERTIFICATE from Jobberman Nigeria. In May 2022, they obtained a certification in Product Marketing in Technology Companies from Udemy. Lastly, in January 2023, they received the certification to Become a Product Marketing Manager | Product Management MBA also from Udemy.