Theresa Michael

Operations Supervisor at Glover

Theresa Michael has a diverse work experience spanning several industries. Theresa most recently worked as an Operations Supervisor at Glover, where they were responsible for the day-to-day activities in the workspace, trained agents for their roles, and resolved customer-related issues. Prior to that, they served as a Sales Service Representative at Glover and PATRICIA, where they performed online sales activities, provided excellent customer service, and maintained relationships with clients. Theresa also worked as a Sales Cashier at Finderz Supermarket, a Worker at AIESEC BENUE, and an Adult Education Teacher at Royal Continuing Education Center. In addition, Theresa participated in a mandatory 1-year NYSC program at NYSC Top 300, where they taught primary school students and played a role in installing a proper Nigerian flag in the school premises. Theresa also has experience as a Computer Operator at Amah Ventures and Master Tech Computer Services. Overall, Theresa's work experience showcases their proficiency in various roles and their ability to adapt to different environments.

Theresa Michael's education history begins with their completion of the First School Leaving Certificate, JSS1-2, and O'Level Certificate at Navy Town Primary School, Nigerian Navy Secondary School, and Pat's Private Secondary School respectively, from 1995 to 2007. Following this, they pursued a Bachelor of Science degree in Business Management at Benue State University Makurdi in Nigeria, graduating in 2012. After their formal education, Theresa acquired a few additional certifications, including the GenU Naija Skilling for employability Training Series in Data Analytics for Beginners from PwC in December 2022, and the PMEC certification from the Management and Strategy Institute (MSI) in April 2020.

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Timeline

  • Operations Supervisor

    October, 2021 - present

  • Sales Service Representative

    March, 2021