Margret Biira

Customer Care Officer at GnuGrid Africa

Margret Biira has extensive work experience in various roles and industries. Margret started their career as a Sales Representative at Sanlam life insurance in 2014, where they worked until 2015. Following that, they joined Fenix International as a Customer Service Representative from 2015 to 2019. At Fenix International, they gained valuable experience in customer service. In 2019, Margret became the Chief Executive Officer at CHARMÈ, a clothing brand specializing in crochet items. As the CEO, they were responsible for overseeing all aspects of the business. In 2021, they worked as a Hostess at Fairway Hotel & Spa until 2023. During this time, they provided excellent customer service and ensured a pleasant experience for guests. Subsequently, Margret joined Baroque publishers as a Sales and Marketing Associate in 2022, where they focused on generating new business for the organization. Currently, they are working as a Customer Care Officer at gnuGrid CRB, starting in 2023. Margret brings strong communication skills, interpersonal skills, strategic planning, and reporting to their roles.

Margret Biira pursued their undergraduate studies in Business Administration and Management, specifically in the field of Procurement and Logistics Management, from 2011 to 2014 at Kyambogo University.

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Timeline

  • Customer Care Officer

    March, 2023 - present