Matheus Torres

Matheus Torres currently serves as Supervisor de Operações at Go Global Travel, overseeing a customer service operations team and responsible for clients across South America, Central America, and North America. With a focus on operational efficiency, Matheus utilizes Agile methodologies to optimize processes and ensure adherence to service level agreements (SLAs). Previous roles include Operations Team Leader, providing leadership across LATAM, USA, and Canada, and supervisory positions at Chopped and as a Commercial Assistant at Lyc do Brasil. Educational qualifications include a Master of Operations Administration from FIA Business School and a Bachelor's degree in International Relations from Universidade Paulista, along with a specialization in Tourism Management from Senac Brasil.