Michael Ives

Michael Ives currently serves as Group IT Director at Go Inspire Group, a Xerox Company, where responsibilities include leading IT modernization initiatives to enhance business performance and security. Prior experience includes a role as IT Manager at Ellisons Hair and Beauty, overseeing infrastructure and e-commerce, and successfully implementing scalable technologies that drove record turnover events. Additionally, during tenure as IT Infrastructure Manager, Michael developed a cloud strategy that significantly reduced capital expenditure and improved service excellence. Previous roles at Eclipse Group Solutions Ltd. included ITaaS Operations Engineer and 2nd Line Technical Support Analyst, where contributions included delivering a cloud initiative and enhancing end-user support. Earlier experience includes software implementation at Schoolpod, focusing on seamless customer integration and support documentation. Michael's educational background includes studies at John Cleveland College from 2006 to 2010.