Lucas Fuller

Service Desk Manager at Go West

Lucas Fuller has a diverse work experience spanning various industries. Lucas worked at Go West IT as a Service Desk Manager and previously as an IT Support Specialist. Lucas also gained experience as a Service Desk Technician at Frontier Airlines.

Before entering the IT field, Lucas worked as a Sales Associate at Pioneer Landscape Centers, where they assisted customers with landscaping projects and oversaw deliveries. Lucas then transitioned to a role as a Merchandise Associate at Lowe's Companies, Inc., where they focused on merchandising and display improvement.

In addition, Lucas has practical experience in a physical labor role as an Equipment Operator at Jefferson County Road & Bridge, where they were responsible for road repairs and snow removal. Prior to that, they worked as a Shipping Coordinator at ITC Compounding Pharmacy & Natural Wellness Center, handling shipping inquiries and reconciliation.

Overall, Lucas Fuller possesses a well-rounded skill set and a strong work ethic, having gained experience in customer service, IT support, merchandising, equipment operation, and shipping coordination throughout their career.

Lucas Fuller attended Metropolitan State University of Denver from 2012 to 2020, where they obtained a Bachelor of Science degree in Computer and Information Systems Security/Information Assurance. In addition to their degree, Lucas has also obtained several certifications. In January 2023, they received the ITIL Foundation Level certification from AXELOS Global Best Practice. In April 2020, Lucas obtained two certifications: "A Career Strategist's Guide to Getting a Job" from LinkedIn and "Programming Foundations: Software Testing/QA" also from LinkedIn.

Links

Timeline

  • Service Desk Manager

    June, 2022 - present

  • IT Support Specialist

    July, 2021