Gobeyond Partners
Simon Declerck is a seasoned professional with diverse experience in management and consulting, currently serving as a Manager and Senior Consultant at Concentrix Catalyst since January 2021. Prior to this role, Simon held positions at Rise & Shine Studio as a Sound Engineer and Artist, and at Concentrix as a Senior Consultant and Account Manager, where responsibilities included managing client relationships and operational delivery. Additional experience includes consulting roles at Sopra Steria Consulting in the Defense and Homeland Security Practice, as well as in Risk Management and IS Security at Wavestone. Early career experience includes recruiting real estate consultants at SAFTI. Simon holds a Master of Management from TBS Education and an MBA from Fakultas Ekonomika dan Bisnis UGM.
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Gobeyond Partners
Customer behaviour is changing. But many organisations are not keeping pace. With legacy systems, cost pressures, and agile new competitors, businesses need to think differently about the way they look at things. Gobeyond Partners is a new type of consulting firm that partners with you to solve complex customer journey challenges. By combining deep sector expertise with an award-winning approach to client service and value, we bring your transformation vision to life. As part of the Webhelp group, our people understand what it takes to deliver great customer experience. This means we connect design and transformation with the real world, working alongside your people to embed lasting change. Our customer journey view is broader and deeper, so we help you break down organisational silos and deliver a fully connected omnichannel experience. Every client and engagement counts, and every objective is guaranteed. Gobeyond Partners. Experience without boundaries.