Charlie S.

Charlie S. has extensive experience in customer success and account management, currently serving as Manager of Customer Success at GoCardless since October 2021, following roles as Senior and Enterprise Customer Success Manager. Prior to this, Charlie worked at Avolution as Customer Success Lead, where responsibilities included managing onboarding, renewals, and creating training programs for the EMEA region. Additionally, experience includes digital marketing and project management roles at Alley and a significant tenure at Google as Senior Account Strategist, focusing on agency growth and product strategy. Previous positions also include recruitment consulting at REED and research management at High Fliers Research Limited. Charlie holds a Bachelor’s Degree in Business Management from Newcastle University.