Jamie Frost

Jamie Frost has a diverse work experience spanning various roles and industries. They currently work at GoCardless as an Enterprise Customer Success Manager, where they focus on creating a global bank debit network and optimizing payment solutions for businesses with recurring revenue.

Prior to their current role, Jamie worked at LivePerson as both an Enterprise Customer Success Manager and a Senior Customer Success Manager. They were responsible for managing client relationships, driving client success through conversational platforms and automation solutions, and leading implementation projects.

Jamie also held roles at hackajob, where they served as Head of Platform Delivery/Customer Success and Lead Customer Success Manager. In these roles, they managed teams, worked closely with the product team to improve the platform, and optimized the use of hackajob for existing accounts.

Before hackajob, Jamie worked at Explore Group as a Senior Consultant, specializing in placing Python developers and UI/UX designers within the tech industry. They also have experience as a Project Manager at Pixelated People and as a Project Employee at the National Basketball Association (NBA).

Jamie's early work experience includes a role as an On Air and Digital Marketing Assistant at ESPN.

Overall, Jamie Frost has a strong background in customer success management, project management, and tech recruitment. They have a proven track record of driving client success and optimizing processes within various industries.

Jamie Frost attended The University of Sheffield from 2009 to 2013, where they obtained a BA 2.2 with employment experience in Business Management. Their field of study was Business, Management, Marketing, and Related Support Services. In November 2020, Jamie also obtained a certification in LivePerson AI Native from LivePerson.