Neharika Mishra

Customer Success Specialist Onboarding Experience at GoCardless

Neharika Mishra's work experience starts in 2016 as an Advertising Intern at DOGs ERA PET CARE. From 2017 to 2018, they worked as a Customer Support Associate at Oberoi Hotels & Resorts where they handled reservations, resolved customer complaints, and provided telesales support. In 2018, Neharika worked as a Business Development Executive at uFaber Edutech Pvt Ltd, where they built relationships with clients, resolved complaints, and achieved sales targets. Neharika also worked as a Student Teacher at Amity International School Saket and Rajkiya balika inter college, Noida, gaining teaching experience with different subjects and age groups. Neharika then worked as a Business Development Manager at Unacademy, where they built profitable relationships with customers, resolved complaints, expanded the customer base, and trained new employees. Neharika also worked as a Customer Success Manager at Quizizz Inc., managing the customer success pipeline and ensuring SLA compliance. Most recently, Neharika joined Cuckoo as a Customer Operations team member, providing customer support, collaborating with cross-functional teams, and assisting with onboarding new customers. In 2023, Neharika will start working at GoCardless as a Customer Success Specialist focused on onboarding experiences.

Neharika Mishra's education history is as follows:

- From 2018 to 2020, Neharika attended Amity University, where they earned a Bachelor of Education (B.Ed) degree in the field of Education.

- Between 2017 and 2019, they pursued a Master's of Commerce degree in Business/Commerce from Indira Gandhi National Open University.

- Neharika also studied at Bharati College from 2014 to 2017, where they completed a Bachelor of Commerce degree in Business/Commerce. During the same period, they also studied at Delhi University and obtained a Bachelor of Commerce (B.Com.) degree with a specialization in COMMERCE.

- From 2012 to 2014, they attended Air Force School Bamrauli, focusing on commerce studies.

- Prior to that, from 2008 to 2011, Neharika studied at The Air force School New Delhi, but the specific degree or field of study is not provided.

- Neharika's earliest education can be traced back to their time at Air force school Pathankot from 2002 to 2008. Again, the specific degree or field of study is not mentioned.

In terms of additional certifications, Neharika obtained the Certificate of Eligibility for Teaching (CTET) in December 2019 from the Central Board of Secondary Education.

Links

Timeline

  • Customer Success Specialist Onboarding Experience

    August, 2023 - present