VG

Victor Ciprian Grecu

Customer Support Manager at GoCardless

Victor Ciprian Grecu has a diverse work experience in customer support and management roles. Victor Ciprian is currently working at GoCardless as a Customer Support Manager since July 2022. Prior to this, they held the position of Outbound Customer Support Team Leader (EMEA) from July 2021 to August 2022, where they effectively led the team. Before that, they worked as a Customer Support Specialist, Partnerships & API from January 2021 to July 2021 and as a Customer Advocate from March 2020 to January 2021.

Before joining GoCardless, Victor worked at Mitchells & Butlers PLC. Victor Ciprian started as an Assistant Manager in January 2019 and stayed in that role until March 2020. In this position, they successfully maintained a strong social media presence, managed stock, and delivered excellent health and safety scores. Victor Ciprian then briefly served as a Holding Manager from January 2019 to June 2019. In this role, they achieved business growth, managed social media planning, and achieved the lowest turnover in the company.

Overall, Victor Ciprian Grecu has a strong background in customer support, team leadership, and management, and has consistently achieved success in their roles.

Victor Ciprian Grecu completed their BSc degree in Marketing at Bucharest Academy of Economic Studies from 2012 to 2015.

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Timeline

  • Customer Support Manager

    July, 2022 - present

  • Outbound Customer Support Team Leader EMEA

    July, 2021

  • Customer Support Specialist Partnerships API

    January, 2021

  • Customer Advocate

    March, 2020