Thalita Ribeiro

Customer Success Manager | Talent Success Manager at GoFasti

Thalita Ribeiro has a diverse work experience in various roles.

In 2017, they worked as a Customer Service Agent at Teleperformance Brasil, where they provided technical and financial support to clients.

Thalita then joined Pablito in 2019 as a Dispatcher, responsible for managing drivers and ensuring they comply with schedules.

In the same year, they also worked as a Guest Services at Vogal Luxury Beach Hotel & Spa, where they served as a liaison between guests and different hotel departments.

In 2020, they worked as an Administrative Assistant at CarpeDiem Homes, where they communicated directly with clients, answered their questions, and managed reservations.

Starting in 2021, they joined GoFasti, first as a Talent Acquisition Specialist, responsible for the end-to-end recruiting process and building candidate profiles. Thalita later transitioned to the role of Talent Success, where they checked in with talents, addressed issues, and ensured their satisfaction with the company.

Overall, Thalita has gained experience in customer service, administrative tasks, recruitment, and talent management.

Thalita Ribeiro has a diverse educational background spanning several institutions and fields of study. Starting in 2009 and completing in 2015, Thalita pursued a degree in Economics at the Universidade Federal do Rio Grande do Norte. Following this, from 2020 to 2024, Thalita studied Accounting at the same institution. In parallel, from 2020 to 2021, Thalita also engaged in a program focused on Hospitality Administration/Management at the Universidade Federal da Paraíba. Most recently, Thalita earned a Bachelor's degree in Business Administration and Management, General, from the Universidade Federal do Rio Grande do Norte between 2023 and 2026.

Furthermore, Thalita has obtained an EF SET English Certificate with a score of 68 out of 100, indicating an advanced level (C1), in March 2022. This certification was granted by the EF Standard English Test (EF SET) institution.

Links

Previous companies

Teleperformance logo

Timeline

  • Customer Success Manager | Talent Success Manager

    January, 2022 - present

  • Talent Acquisition

    June, 2021