Audrey Phillips

Audrey Phillips is an experienced professional in customer experience and nonprofit fundraising. Currently serving as Senior Manager for Customer Experience Programs at GoFundMe since March 2025, Audrey supports the development of GoFundMe Pro, enhancing nonprofit fundraising through innovative software solutions. Prior to this role, Audrey was Manager of Customer Experience Programs at Classy, where leadership of a team improved onboarding efficiency significantly. Audrey also founded Classy Coaching and transitioned the organization to a scaled customer success model, optimizing support for numerous clients. Earlier experience includes managing annual giving at TERI Inc, focused on building donor relationships and fundraising strategies. Audrey holds a Bachelor of Arts in Communication and Sociology from the University of Washington and an International Baccalaureate from Ecole Internationale de Genève.