Chinonso Njoku

Chinonso Njoku is a seasoned professional with extensive experience in customer support and relationship management. Currently serving as a Senior Driver/Customer Support and Experience Officer at Gokada since November 2022, Chinonso's previous roles include Account Manager and Customer Success Executive at LawPavilion, where responsibilities involved managing CRM records, training new employees, and enhancing customer relationships. Prior to that, Chinonso worked at Jumia Nigeria as a Customer Service Representative, focusing on customer resolutions and telesales. Early experience includes a supervisory position at Tiff's & Mich's Exclusive Designer Store, where Chinonso managed sales transactions and inventory. Chinonso holds a Bachelor of Science degree in Pure and Industrial Chemistry from Nnamdi Azikiwe University.