Shani Kumar is an accomplished Customer Success Manager with extensive experience in client relations and business growth strategies. Currently at GoKwik since April 2025, Shani previously excelled in the same role at Exly, contributing to the productivity of professionals, artists, and creators. Earlier experience includes improving user engagement at ShareChat as an Operations Associate, where Shani successfully managed a diverse group of creators and launched impactful projects. Roles as a Key Account Executive at Trixno and Content Writer at multiple organizations further highlight Shani's adaptability and ability to foster client loyalty through tailored solutions. Shani holds a Bachelor of Technology degree in Electrical and Electronics Engineering from Maharaja Agrasen Institute of Technology, Delhi, completed in 2021.
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