Customer Success
About
The Customer Success team at GoKwik is dedicated to ensuring that clients effectively leverage the platform to enhance their e-commerce purchasing experiences. By providing personalized support, training, and proactive communication, they help businesses maximize value from GoKwik’s solutions, drive customer satisfaction, and foster long-term relationships. Their efforts aim to reduce churn and increase customer loyalty by addressing needs and facilitating success at every stage of the client journey.
Team members
Akanksha Jaiswal
Sr. Customer Sucess Manager
Chirag Khurana
Lead - Customer Success
Heli D.
Lead Customer Success
Mohammed Saif
Customer Success Manager
Neha Rathod
Senior Customer Success Manage...
Niharika keshri
CSM
Pradyusha Patro
Customer Success Manager
Rohit Java
Director - Customer Success
Srishti Soni
Senior Manager - Customer Succ...
Tanmay Shrivastava
Manager, Customer Success