Zenali Shah

Senior Customer Success Manager at GoKwik

Zenali Shah currently serves as a Senior Customer Success Manager at GoKwik since November 2023. Prior to this role, Zenali worked at Lynk from November 2020 to November 2023, where responsibilities included Cluster Lead for SEA & India Investment & Corporate accounts and an integral part of the regional commercial leadership team for a Knowledge-as-a-Service platform. With a proven track record in customer success, Zenali has successfully scaled business operations in the South-East Asia region, significantly boosting regional revenue, and has managed over 150 corporate strategy projects across various sectors. Earlier experience includes positions at Please See//, Ogilvy, Mindshare, and Red Fuse Communications, focusing on client servicing, market analysis, digital strategies, and media planning. Zenali holds a BMM in Advertising from H.R. College of Commerce and Economics and a Diploma in Public Relations, Advertising, and Applied Communication from ISDI WPP School of Communication.

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GoKwik

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GoKwik is an online platform that helps people solve difficulties with their buying experiences on e-commerce websites.


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Headquarters

New Delhi, India

Employees

51-200

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