Samantha Kadel has a solid background in customer service and operations management. Samantha has experience in developing and implementing service standards, resolving customer complaints, and conducting team appraisals. Samantha has also managed customer calls, resolved technical issues, and maintained high customer satisfaction rates. Samantha has worked in various industries and held roles such as Director of Customer Success, Senior Client Experience Specialist, Assistant to the Director of Operations, and Executive Office Manager. Samantha's career highlights include coordinating schedules, creating training programs, and overseeing daily operations. Samantha holds a Bachelor of Arts in Communications from Fairleigh Dickinson University.
Sign up to view 3 direct reports
Get started