Ryan Jan

Technical Support Engineer at Gold-i

Ryan Jan has a strong background in technical support and operations, with experience in various industries. Ryan currently works at Gold-i as a Technical Support Engineer. Prior to this, they worked at Finstek as a Forex Technical Operation Specialist. Before that, they were an Associate Software Engineer at UNSEEN FIRE. Ryan also worked as an HR Personnel & Product Line Supervisor at Hansen Tasmania Pty Ltd. Ryan Jan has a Master's degree in Information Technology and Systems. Ryan gained experience in customer service as a Customer Service Specialist at the National Immigration Agency. Earlier in their career, Ryan Jan worked as a Casual Process Worker at Inghams Group Limited. Ryan also held a leadership role as a Reserve Regional Sales Director at Dataexpress Technology CO., Ltd. where they managed regional sales, maintained customer relationships, prepared documentation and reports, conducted employee education, and negotiated business deals.

Ryan Jan completed a Master's degree in Information Technology and System from the University of Tasmania between 2017 and 2018. In addition, they obtained the CCNA certification from the institution "思科" in April 2020 and the Cisco Certified Specialist - Enterprise Core certification in July 2020.

Links

Previous companies

Inghams Group Limited logo

Timeline

  • Technical Support Engineer

    August, 2022 - present