Renee Santana

Renee Santana currently serves as Senior Director of Operations at Gold Kidney Health Plan, where responsibilities include mentorship, oversight of the P&L for Operations, and performance assessments through key performance indicators. Past experience includes leadership roles such as Senior Director of the Healthcare Center of Excellence at Newgen Software, Chief Executive Officer at Rifka Consulting, and various strategic positions at WellCare Health Plans. During tenure at WellCare, contributions involved establishing quality initiatives, negotiating contracts, and enhancing operational workflows. Earlier career highlights include significant achievements at Blue Cross and Blue Shield of Florida, including reducing accounts receivable substantially and improving claims resolution processes. Renee Santana holds an Associate Degree in Business Administration from Westchester Business Institute.