Golden Hour
Mark Sullivan is an experienced professional with a strong background in customer support and management. Currently serving as the Sr Manager of Customer Support for emsCharts and Golden Hour at Golden Hour, a ZOLL Data corporation since April 2019, Mark has also held the position of Director at Golden Hour Data Systems since November 2003. Prior experience includes roles as a Support Analyst at GERS Retail Systems and Supervisor of Customer Service at Escalate Retail. Mark's career began as a General Manager at Chevy's Mexican Restaurant from January 1992 to February 2000. Educational credentials include an Associate of Arts in General Studies from Cañada College, a Bachelor of Education from Stanford University, and a Bachelor of Science in Social Science from UC Irvine.
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Golden Hour
Golden Hour is the recognized leader in billing and reimbursement within the air medical transportation industry. With their integrated technologies, they have collected billions of dollars on behalf of both air and ground medical transport programs. They currently support over 80% of the air medical market with their technology and Revenue CycleManagement (RCM) services through the industry’s only patented, integrated solution.