Wade McGruder

Wade McGruder is an experienced Network Operation Center Technician Tier III at Golden West Telecommunications since September 2013, specializing in monitoring the Network Management System (NetOmnia) for service-impacting alarms and events while executing fault analysis and remediation. Prior to this role, Wade served as a Systems Analyst at Golden West Technologies and Internet Solutions, where responsibilities included desktop support, printer configuration, and software troubleshooting, and as an Internet Help-Desk Technician, assisting customers with internet connection and device issues. Wade’s career began as a Correctional Officer at the Lawrence County Sheriff's Office, enforcing policies and laws. Wade holds an Associate in Applied Science degree in Computer Networking Specialist with Emphasis in Programming and another in Network Administration from Western Dakota Technical College.