Eva Bourcelot

Head of CSM at Golem.ai

Eva Bourcelot has a diverse work experience spanning various roles and industries. In 2010, they started their career as a Junior Account Manager SEM at Adobe - Efficient Frontier. Eva then moved on to Adobe in 2012, where they worked as an Account Manager SEM until 2017.

From 2017 to 2018, Eva worked at Hootsuite as a Customer Success Manager, where they managed 33 client portfolios and helped clients with their social media strategy. Eva also ensured the success of projects by monitoring KPIs and managing resources.

In 2018, Eva joined Botify as a Customer Success Manager, responsible for managing customer relationships and overseeing post-sales processes such as onboarding and implementation.

In 2021, Eva joined Eventdrive as a Team Lead Customer Success, where they played a key role in managing customer relationships and guiding the success of the customer success team.

In 2019, Eva founded the SIRIUS association, demonstrating their entrepreneurial spirit and dedication to giving back to the community.

Most recently, in 2022, Eva joined Golem.ai as the Head of CSM, where they continue to utilize their expertise in customer success management.

Eva Bourcelot obtained their Bachelor of Commerce (B.Com.) degree in Marketing & Communication from ESG Paris, where they studied from 2009 to 2011. Prior to that, they attended Université Paris Cité from 2007 to 2009, where they earned a Licence en génétique et sciences du vivant. Eva also holds a Google Adwords Certification (GAP), although the details of when and where they obtained this certification are not provided.

Links

Previous companies

Efficient Frontier logo
Hootsuite logo
Botify logo

Org chart

Sign up to view 1 direct report

Get started


Teams

This person is not in any teams