Jared Tapia

Technical Project Manager, Device Observability

Jared Tapia is a seasoned Technical Project Manager and Data Analyst with ten years of experience in technical support across various enterprise environments. Currently, at Motive, they lead the Supportability Engineering team, advocating for the resources needed to enhance customer support and ensure high-quality product management. With deep SQL expertise and a history of team leadership, Jared has effectively driven operational changes and developed diagnostic tools to improve support processes. Previously, they held roles at Moog Inc., Neudesic, and Deep Surplus, enhancing their skills in troubleshooting, bug tracking, and customer-facing support. Jared's educational background includes a certificate in Computer Systems Networking and Telecommunications from Saddleback College.

Location

Orlando, United States

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