Cathleen Cardoza

Cathleen Cardoza has a diverse and extensive work experience. Cathleen is currently working as a Success Operations Program Manager at Gong since January 2022. Prior to that, they worked at Lattice as a Sr. Manager, Customer Success Program Management from February 2020 to January 2022.

Cathleen also gained valuable experience at Box, where they held various roles. As the Manager, Scaled Customer Success from August 2018 to February 2020, they led a team of 12 Customer Success Managers focused on improving customer engagement and health for SMB and Mid-Market customers. Before that, they were a Program Lead in Customer Success from September 2017 to August 2018, and a Sr. Scaled CSM from April 2016 to September 2017. Cathleen started their career at Box as an Office Assistant from December 2014 to March 2016.

Additionally, Cathleen worked as a Legal Assistant at Wilke, Fleury, Hoffelt, Gould & Birney from July 2013 to July 2014. Overall, they have demonstrated their ability to excel in customer success program management and leadership roles throughout their career.

Cathleen Cardoza attended the University of California, Berkeley from 2009 to 2013. During this time, they pursued a B.A. in Political Science and a B.A. in Legal Studies.