Liam Dempsey

Senior Manager, Business Systems at Gong

Liam Dempsey has a strong background in business systems and Salesforce implementation. Liam is currently working as a Senior Manager at Gong.io, where they are responsible for managing business systems. Prior to this, they worked as a Salesforce Consultant at Pathstream, where they provided Salesforce expertise to the company.

Before that, Liam held multiple roles at Digital Media Academy. As the Director of Information Systems, they managed and optimized CRM, support, analytics, and marketing systems. Liam also served as a Salesforce Business Analyst, where they ensured that Salesforce and other systems supported business objectives and proposed implementation plans. Additionally, they worked as a Salesforce Administrator, handling all routine admin duties and managing and extending custom Salesforce apps.

Liam also worked as a Salesforce Implementation Consultant at TechLX, where they led the Salesforce implementation project for an emerging technology education company. Prior to TechLX, they were a CRM Administrator at Janet Robinson Group Sales, where they developed an in-house CRM and order management process.

Further back in their career, Liam worked as a Helpdesk Agent at New York University Tisch School of the Arts, providing technical support and maintaining A/V and networking equipment. Liam also served as a Customer Service Specialist at REI.

Overall, Liam Dempsey has a diverse work experience in business systems, Salesforce implementation, CRM administration, and customer service.

Liam Dempsey completed their Bachelor of Fine Arts degree in Writing & Media from New York University from 2009 to 2011. Prior to that, they attended Emerson College from 2007 to 2009, where they studied Film/Cinema/Video Studies. Liam'seducation journey started at Bellarmine College Preparatory from 2004 to 2007, but no specific degree or field of study is mentioned. Additionally, Liam Dempsey obtained several certifications from Salesforce, including Salesforce Certified Platform App Builder in April 2019, Salesforce Certified Administrator (SCA) in September 2018, and Salesforce Certified Force.com Developer (401) in July 2015.

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