Aletha Green is a seasoned professional in customer care and experience, currently serving as a Sr Customer Care Specialist at Good Dog since December 2023. Prior to this, Aletha held various managerial roles at Clearcover, including Customer Experience Training Manager, Coverage Consultant Manager, and Customer Advocacy Manager from September 2018 to March 2023. Aletha also worked at Waymo as an Operator between July 2017 and August 2018, contributing to the testing and management of driverless software and leading a team during significant operational runs. Earlier in the career, Aletha was a Sr. Customer Advocate at Metromile from July 2015 to July 2017, where significant contributions included forming a Retention Team and initiating a Chat and Email Team. Aletha holds a degree from Florida A&M University.
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