Stephen Fronda is a seasoned IT professional with extensive experience in help desk support, systems administration, and game testing. Currently serving as a Senior Help Desk Analyst at Frontline, LLC since September 2021, Stephen also provides game testing services for Good Gamer Group. Previous roles include Helpdesk Agent at City National Bank and Jr. Systems Administrator at Alpert & Alpert Iron & Metal, Inc. Stephen's career began with technical support roles at CH2M and Birch Communications, where responsibilities included VoIP and internet troubleshooting. Early experience included support for SCL Health, assisting over 800 medical applications. Stephen holds a degree in Networking and Computer Technologies from Boxelder Job Corps, complemented by Cisco certifications.
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