Ivana Gasparekova

Principal Customer Support Analyst at GoodData

Ivana Gasparekova has extensive work experience in customer support and IT service roles. Ivana most recently worked at GoodData as a Principal Customer Support Analyst since September 2021. Prior to that, they held the position of Senior Customer Support Analyst from March 2019 to September 2021, and Customer Support Analyst from November 2015 to March 2019. Before joining GoodData, Ivana worked at CSC as a Senior Assistant and Help Desk Technician from 2013 to 2014, and as an IT Service Desk Analyst from 2012 to 2013. Ivana also has experience at Siemens as a Front End Office Team Leader from 2010 to 2012, and as a Front End Officer from 2008 to 2010. Ivana's early career includes a role as a Processing Agent for Great Britain at KONE Corporation in 2007.

Ivana Gasparekova attended the University of Constantine the Philosopher in Nitra from 2009 to 2011, where they studied Cultural Studies/Critical Theory and Analysis. Prior to that, they attended the Associated School of Printing in Bratislava from 2003 to 2007, and successfully graduated with a degree in Graphic design of digital media. In 2020, they also obtained a Certificate of Completion in SQL Introduction - Querying Data from ICT Pro s.r.o.

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