Andrea Medcalf

Manager Application Engineering - Salesforce at GoodLeap

Andrea Medcalf has a diverse work experience in various roles related to Salesforce administration and project management. Andrea is currently working at GoodLeap LLC as the Manager of Application Engineering, specializing in Salesforce. Prior to that, they worked at POS Portal as the Systems Applications Manager, where they were responsible for Salesforce administration for over 900 users and managing project initiatives. Andrea also worked as an Implementation Specialist at POS Portal, where they provided project management and business analysis for implementations and custom projects. Before joining POS Portal, Andrea worked at Tucker & Hyde as an Enterprise Manager, where they provided consultation and managed a team in systems analysis and development for Salesforce. Andrea also worked at Paramount Equity as the SmartRouting Project Manager, where they managed lead routing and maintained analytic reporting. Andrea's earlier experience includes roles as a Jr CRM Administrator & Analyst and an Office Coordinator.

Andrea Medcalf graduated from Loyola University New Orleans in 2006 with a BA in Marketing and Management. Andrea also attended the University of San Francisco in 2005, where they pursued a Bachelor's degree in Marketing. Additionally, Andrea has obtained several certifications related to Salesforce. In 2016, they became a Salesforce Certified Administrator (SCA). In 2021, they obtained the Salesforce Certified User Experience Designer and Salesforce Certified Platform App Builder certifications. Andrea also holds a Reports & Dashboards Badge from Salesforce Trailhead, although the specific month and year of attainment are not provided.

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