Haemin (Helen) Kim

Enterprise Customer Success Manager at GoodTime.io

Haemin (Helen) Kim has a comprehensive work experience in customer success and sales roles. Haemin (Helen) is currently working as an Enterprise Customer Success Manager at GoodTime.io since June 2023. Prior to this, they served as an Enterprise Customer Success Manager at Rock Content from June 2022 to May 2023, and as a Customer Success Manager (Mid-Market) from June 2021 to May 2022. Haemin (Helen) started their career at Marshall Goldsmith Stakeholder Centered Coaching® in March 2018, where they worked as a Sales Manager until May 2021. In this role, they collaborated with international coaches and leaders to enhance their business and leadership skills, achieving an impressive annual growth rate of 145-165%. Haemin (Helen) Kim's work experience demonstrates their expertise in customer success, sales, and leadership development.

Haemin (Helen) Kim completed their Bachelor of Arts degree in Graphic Design at Binghamton University in 2017. Haemin (Helen) also holds several additional certifications, including the IBM Customer Engagement Specialist Professional Certificate obtained in May 2021, the Marshall Goldsmith Global Leadership Assessment (GLA360) obtained in February 2019, and the Certified Executive Coach and Certified TEAM Coach certifications obtained from Marshall Goldsmith Stakeholder Centered Coaching® in December 2018. Furthermore, Haemin obtained certifications in Content Marketing, Ion Advanced Publishing, Ion Basic Publishing, Inbound Sales, and Digital Marketing from various institutions such as HubSpot Academy and Rock Content, all achieved in 2021.

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Timeline

  • Enterprise Customer Success Manager

    June, 2023 - present

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