Zachary Paulsgrove

Zachary Paulsgrove is an experienced Information Security Manager and Tech Operations Manager at Goodway Group, where responsibilities include managing a Tier 3 production support team and leading technical initiatives to enhance productivity, reduce expenses, achieve SOC 2 compliance, and improve IT security. Previous roles include Senior Operations Engineer and Associate Software Application Engineer at Charles Schwab, focusing on online investment product support and portfolio management software development. Zachary served in the US Army as a Sergeant, contributing to intelligence reporting and military planning. Early career experience includes web development at Faction Media, software engineering at XID, Ltd., and management at Mac's Bar and Grill. Zachary holds a Master's Degree in Project Management, an MBA in Management, a BS in Information Systems, and a Business Strategy certificate from Harvard Business School Online.