Patricia Constantino-Diaz

Patricia Constantino-Diaz is an experienced professional with over 20 years in crochet, currently serving as the Owner of PDiaz Crochet since January 2019. In addition to crafting, Patricia has a long-standing role at Goodwill of the Heartland, beginning as a QC Receptionist Clerk in January 2008, advancing to Mission Services Assistant, and currently functioning as a Mission Services Systems Specialist. Responsibilities include managing systems such as CaseWorthy and HMIS, ensuring data collection efficiency, and providing administrative support. Previous roles include customer service positions at Dillard's Inc., Bimbo Bakeries USA, Hostess Brands, and APAC Customer Services, where Patricia developed strong customer service skills and technical support expertise. Educational background includes attendance at Scott Community College and Davenport North High.