Amy Parker

Operations Manager Learning & Development at Goodwill of Central and Coastal Virginia

Amy Parker is an accomplished operations manager with extensive experience in training and development within the retail sector. At Goodwill of Central and Coastal Virginia, Amy has held several managerial roles since May 2010, focusing on employee onboarding, training program development, and procedural improvements to enhance productivity and reduce turnover. Prior roles include positions at Barnes & Noble, Inc. and InkStop, which involved managing online orders, achieving sales goals, and ensuring exceptional customer service. Amy attended Old Dominion University for psychology and earned an Associate of Science in psychology from Tidewater Community College.

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