Portia Smith

Portia Smith serves as the Customer Operations Learning & Development Manager at AlertMedia, where responsibilities include building AlertMedia Academy, the company’s inaugural customer-facing training program. Prior to this role, Portia spent nearly eight years as a Secondary Educator at the State of Delaware-Smyrna School District, focusing on innovative teaching methodologies and the development of web-based instructional technology for diverse student audiences. Additional experience includes project management in conference marketing at Wesley College, medical coding at First Choice Medical Billing Office, and sales at Coach. Portia holds a Master of Arts in Secondary Education and Teaching and a Bachelor of Arts in Liberal Arts and Sciences from Wesley College, as well as a Bachelor of Arts in Political Science and Government from Notre Dame of Maryland University.