Rachana Kamath currently serves as a Product Support & Operations professional at Google, focusing on Google Pay since September 2025. Prior to this role, Rachana worked as an Associate Product Manager at Rocketium from July 2023 to September 2025, where notable contributions included spearheading go-to-market strategies that boosted user interactions and enhancing the Net Promoter Score (NPS) through the implementation of an AI-enabled in-app chat help center. Rachana also has experience as a Business Analyst at Deloitte India, certified in SAP SuccessFactors Employee Central and Onboarding 2.0, from July 2019 to March 2022. Rachana holds a Post Graduate Programme in Management (PGP, MBA) from the Indian School of Business, completed in April 2023, and a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from the Manipal Institute of Technology, obtained in 2019.
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