Timothy Willis

Sr. Manager, Customer Experience at Goop

Timothy Willis's work experience includes various roles in customer experience management and sales.

Timothy worked at goop.com as a Senior Manager of Customer Experience from February 2020 to present, and previously as a Manager of Customer Experience from October 2017 to February 2020.

Prior to that, they were at Warby Parker, where they served as an Associate Manager of Customer Experience from January 2017 to October 2017. Timothy also held the position of Team Lead of Customer Experience from November 2013 to December 2016 and as an Associate of Customer Experience from November 2012 to October 2013.

Before working at Warby Parker, Timothy worked at DAXKO as a Member Engagement Representative from April 2012 to October 2012.

Timothy started their career at J. Crew as a Sales Associate from April 2008 to October 2012.

Additionally, they worked at ShopBirmingham.com as an Account Executive from July 2011 to April 2012, and at The Valetta Group as an Assistant to Office Manager from March 2009 to August 2010.

Timothy Willis attended Samford University from 2007 to 2011, where they pursued a Bachelor's degree in Business Administration. During their time at Samford University, Timothy focused their studies on various areas including Marketing, Management, and International Business.

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