Warby Parker is a transformative lifestyle brand with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses.

Apparel & Fashion

Warby Parker

Co-Founders & Co-CEOs

Robert Franklin has over a decade of experience in ecommerce, mobile commerce, and SAAS platforms. Robert is currently the SVP of Ecommerce at [Warby Parker](/org/warby-parker). Prior to [Warby Parker](/org/warby-parker), Robert was the SVP of Ecommerce at Peloton Interactive from August 2020 to June 2022. At Peloton, Robert led product and tech for their ecommerce platform. 

Before Peloton, Robert was the Chief Operating Officer at [Branding Brand](/org/branding-brand) from June 2011 to April 2016. [Branding Brand](/org/branding-brand) is a leading SAAS platform for mobile commerce for the IR 500. As COO, Robert scaled a boot-strapped start-up from 15 employees and $1M in sales to 190 employees, $18M+ in sales, 100 clients, 200 new product launches, and $1.3BN in platform revenue. 

At [Branding Brand](/org/branding-brand), Robert led a team of 100 responsible for design, product development and engineering (mobile web, iOS/Android, QA) for all clients. They launched 200 new products across IR 500 Clients including [Sephora](/org/sephora), American Eagle, Crate & Barrel, Kate Spade, Costco, Barnes and Noble, and Dick’s Sporting Goods. Robert also led strategy, ideation, design, and development for 5 iOS apps that each received 1M+ downloads and combined for over $200M in annual sales including Hilton Honors, American Eagle, Barnes and Noble, [Crate and Barrel](/org/crate-and-barrel), and [Sephora](/org/sephora).

In addition to leading product development and launch teams, Robert also managed post launch support and operations for all clients. Robert created

Robert Franklin received their BA in English from Stanford University and their high school diploma from Bellevue High School.

Robert Franklin reports to Neil Blumenthal, Co-Founder & Co-CEO. A direct report to Robert Franklin is and Erin Collins - VP, Commerce. They work with Steve Miller - SVP, CFO, Chelsea Kaden - SVP, Head of People, and Lori Krauss - SVP, Chief Marketing Officer.

Robert Franklin

J. P. Knight is the current Director of Transportation & Trade Compliance at [Warby Parker](/org/warby-parker). J. has over fifteen years of experience in the transportation and logistics industry. Prior to joining [Warby Parker](/org/warby-parker), they were the Ocean Export Manager for Expeditors in the New York District. J. also worked as an Import Account Manager at UTi Worldwide Inc. J. P. Knight has a proven track record of success in managing transportation operations and ensuring compliance with trade regulations. J. is a highly skilled and experienced leader who is able to motivate and inspire their team to achieve results.

J. P. Knight has a Bachelor of Arts degree in Language & International Trade from [Clemson University](/org/clemson-university).

Their manager is Hyung Bak, SVP, General Counsel & Secretary.

J. P. Knight

Mahalakshmi Gobalakrishna is the VP of Total Rewards and People Operations at Warby Parker. Prior to joining the company in 2021, Mahalakshmi was the VP of Global Compensation at GLG.

Mahalakshmi Gobalakrishna

Kate Madden is the current Director of Technology at [Warby Parker](/org/warby-parker). Prior to their current position, Kate was an MBA intern at Apple on the Apps Team Product Marketing from June 2016 to August 2016. Before their time at Apple, Kate was an MBA intern at [SoundCloud](/org/soundcloud) from July 2015 to November 2015. Prior to their MBA, Kate worked as a Managing Director at [Teach For America](/org/teach-for-america) from November 2007 to August 2014, where they were promoted twice, from Manager to Director. Prior to [Teach For America](/org/teach-for-america), Kate worked as an Urban Fellow for the City of New York from September 2004 to May 2005, where they were offered a full-time position as a Senior Analyst once the fellowship was complete. Kate was then promoted twice more, from Fellow to Analyst.

Kate Madden completed their undergraduate degree at the University of California, Los Angeles, where they majored in political science and graduated with college honors. Kate then went on to earn their Master of Business Administration from [Harvard Business School](/org/harvard-business-school).

Their manager is Jeff Saunders, SVP, CTO. Some of their coworkers include Joel Malchuk - Director of Business Systems, Martin S. - Senior Director of Software Engineering.

Kate Madden

Ross Goukler is the current Vice President of EyeCare & Vision Services at [Warby Parker](/org/warby-parker). Ross has previous experience working with Luxottica in various leadership positions relating to eye care. These positions include Senior Eye Care Director and Eye Care Director. Ross also has experience as an independent optometrist, affiliated with [Pearle Vision](/org/pearle-vision-inc). Ross has a passion for helping people see and look their best and strives to set the standard of eye care and eye wear in every location they work.

Ross Goukler completed an OD at Pennsylvania College of Optometry, a BS in Biology/Natural Sciences at Muhlenberg College, and a doctorate in optometry at Downingtown High School.

Ross Goukler reports to Stephanie Pullings Hart, SVP, Operations. Ross Goukler works with and Robert Bracy - Director of Facilities.

Ross Goukler

Dave Gilboa is the co-founder and co-CEO of Warby Parker, a transformative lifestyle brand offering designer eyewear at a revolutionary price while leading the way for socially conscious businesses. In 2015, [Fast Company](/org/fastcompany) named Warby Parker the most innovative company in the world.

Prior to Warby Parker, Dave worked at merchant bank Allen & Company and [Bain & Company](/org/bain). Dave has worked extensively with non-profit organizations, and serves as a founding member of the Entrepreneur Board of Venture for America, an organization dedicated to mobilizing graduates as entrepreneurs in low-cost cities. He is a member of the Aspen Institute’s 2014 Henry Crown Fellowship class and the Aspen Global Leadership Network, received the Ernst & Young Entrepreneur of the Year award, and was recognized as part of “The Next Establishment” by [Vanity Fair](/org/vanity-fair).

Born in Sweden and raised in San Diego, Dave graduated with a BS in Bioengineering with Honors from [UC Berkeley](/org/uc-berkeley) and holds an MBA from The Wharton School of the University of Pennsylvania.

Dave Gilboa

Martin S. is currently the Senior Director of Software Engineering at [Warby Parker](/org/warby-parker). Prior to this, they were the Head of Engineering (Customer Technology) at [Luminary](/org/luminary) from October 2019 to December 2020. From January 2015 to September 2019, they were the Director of Mobile Engineering at Jet.com. From December 2013 to January 2015, they worked as a Software Development Engineer at Audible, Inc. Martin was also a Senior Solutions Architect at Hub City Media, Inc. from July 2007 to November 2013 and a Senior Developer at Bullrun Financial from April 2004 to March 2007. Martin began their career as a Product Manager at Bloomberg from June 1998 to November 2003.



Martin S. reports to Jeff Saunders, SVP, CTO. Martin S. works with Joel Malchuk - Director of Business Systems, Kate Madden - Director of Technology.

Martin S.

Joel Malchuk is the current Director of Business Systems at [Warby Parker](/org/warby-parker). Joel has over 9 years of experience in Agile Software Development, Large Scale Cross-Functional Program Management, Project Execution, and Project Sales. Joel has also been certified in Oracle Financials Cloud: Payables 2020 Implementation Essentials. Prior to their current position, Joel was a Senior Manager at PwC for almost 10 years. Joel has also Co-terminal Student at [Rensselaer Polytechnic Institute](/org/rensselaer-polytechnic-institute) and a Student Ambassador at Rensselaer Financial Aid.



They are on a team with Kate Madden - Director of Technology, Martin S. - Senior Director of Software Engineering. Joel Malchuk reports to Jeff Saunders, SVP, CTO.

Joel Malchuk

Kim Nemser is the Chief Merchandising Officer of [Warby Parker](/org/warby-parker), leading merchandising, planning, product development and product strategy for the business.

Before joining [Warby Parker](/org/warby-parker) in 2016, Kim started her career in finance working as an analyst for UBS Investment Bank and then moved to BAAM, the hedge fund arm of The Blackstone Group. After four years in finance, Kim pivoted to work in the fashion industry, where she worked for two years at Tods, a luxury Italian leather goods company. From Tods, she moved to J.Crew and spent seven years in women’s merchandising, most recently as a Vice President overseeing the women’s apparel, footwear, and accessories businesses.

A native of Falmouth, Maine, Kim graduated from [Dartmouth College](/org/dartmouth). She sits on the board of the luxury DTC footwear brand, [Sarah Flint](/org/sarah-flint), and is also part of Memorial Sloan Kettering’s Associates Committee and Good Plus Foundation’s Friends Committee.

Kimberly Nemser

Meg James is currently the Senior Director of Supply Chain & Logistics at [Warby Parker](/org/warby-parker). Previously, they were the Sr. Director of East Coast Distribution and Transportation at Aeropostale from March 2016 to September 2020. Prior to that, they were the Director of Transportation Services at [Choice Logistics](/org/choice-logistics) from March 2015 to March 2016.

At [Warby Parker](/org/warby-parker), Meg is responsible for overseeing the supply chain and logistics operations for the company. This includes managing the budget, developing transportation strategies, overseeing compliance and customs procedures, and coordinating with vendors and 3PLs.

At Aeropostale, Meg was responsible for managing the east coast distribution center, wholesale 3PL facilities, and global and domestic transportation network. This included developing operational strategy, overseeing expense control and budgeting, managing vendor compliance, and coordinating with personnel to ensure smooth operations.

At [Choice Logistics](/org/choice-logistics), Meg was responsible for managing a global transportation network that serviced 75 fortune 500 tech companies in 400 facilities across 90 countries. This included leading a project team that redesigned a proprietary TMS system, managing carrier performance and rates negotiations, overseeing customs and compliance procedures, and coordinating with the project logistics team to develop client tailored solutions.

Meg James reports to Kimberly Nemser, SVP, Chief Merchandising Officer. They work with and Sandy Gilsenan - SVP, Retail.

Meg James

Peter Cross

Jeff Saunders is the SVP, CTO at [Warby Parker](/org/warby-parker). Jeff has previously served as the Chief Product Officer at Luminary Media, CEO at [skedge.me](/org/skedge-me), and Managing Director at [Accenture](/org/accenture). Jeff has also served as the COO at avVenta Worldwide and EVP Digital Production and Services at Citi.

Jeff Saunders has a Bachelor of Science in Electrical Engineering Technology from the [Rochester Institute of Technology](/org/rochester-institute-of-technology).

Some direct reports include Martin S. - Senior Director of Software Engineering, Joel Malchuk - Director of Business Systems, and Kate Madden - Director of Technology. Jeff Saunders reports to Neil Blumenthal, Co-Founder & Co-CEO. They are on a team with Robert Franklin - SVP, Ecommerce, Steve Miller - SVP, CFO, and Chelsea Kaden - SVP, Head of People.

Jeff Saunders

Erin Collins is currently the VP of Commerce at [Warby Parker](/org/warby-parker). Prior to this, they were with [Etsy](/org/etsy) as a Business Operations/Marketing extern for six months, and before that they were a Senior Associate Consultant at [Bain & Company](/org/bain) for three years. Her first job out of college was an internship at SNL Financial in their Financial Institutions Group.

Erin Collins has a Bachelor's Degree in Mathematics and Psychology from the [University of Virginia](/org/university-of-virginia).

Erin Collins reports to Robert Franklin, SVP, Ecommerce.

Erin Collins

Kelly Radford

Chelsea Kaden is the Head of People at [Warby Parker](/org/warby-parker), leading talent strategy and operations for the company.

Prior to joining [Warby Parker](/org/warby-parker) in 2019, Chelsea spent over six years as the Vice President and Global Head of Total Rewards and People Operations at Gerson Lehrman Group, a technology-enabled learning platform that connects top professionals with experts. From 2006 to 2012, Chelsea was a director of human resources at Investment Technology Group where she held various roles across benefits, compensation, and HR operations. Before that, she was a health and welfare benefits consultant at Fitzmaurice Companies.

A Philadelphia native, Chelsea graduated from the [University of Pennsylvania](/org/university-of-pennsylvania) with a bachelor’s degree in International Relations.

Chelsea Kaden

Andy Hunt has served as our Co-Founder and a member of our board of directors since May 2009. In addition to co-founding [Warby Parker](/org/warby-parker), Mr. Hunt also co-founded Elephant Partners, a venture capital firm, and has served as its general partner since May 2015. Mr. Hunt also serves as a member of the boards of directors for Tecovas, Inc., Cometeer, Inc., and RealSelf, Inc., an online healthcare marketplace. From 2011 to 2015, Mr. Hunt was a principal and partner at [Highland Capital Partners](/org/highland-capital-partners). Mr. Hunt holds a Bachelor of Arts in Economics and History from [Brown University](/org/brown-university) and a Master of Business Administration degree from The Wharton School of the University of Pennsylvania.

Andy Hunt

Sandy Gilsenan joined [Warby Parker](/org/warby-parker) in 2018 as the Senior Vice President of Retail. In her role, she oversees all retail operations as well as the expansion of vision services.

Prior to [Warby Parker](/org/warby-parker), Sandy was the SVP North America for [Sweaty Betty](/org/sweaty-betty) USA, where she managed the company’s wholesale program and all U.S. store locations. Before [Sweaty Betty](/org/sweaty-betty), Sandy spent 14 years at J.Crew where her last role was Vice President of Store Operations for J.Crew Retail, J.Crew Factory, and [Madewell](/org/madewell); before that she was the Regional Vice President for J.Crew Northeast and Canada.

Born and raised in San Francisco, she attended [San Francisco State University](/org/san-francisco-state-university) and studied English. During college, Sandy started her retail career at The Gap. Over her five years at Gap Inc., she held multiple store and corporate operations roles for both Banana Republic and Old Navy before moving to J.Crew.

Sandy Gilsenan

Lori Krauss’s first professional decade was spent at Donna Karan, Giorgio Armani, and Vera Wang—all in assorted Marketing and Communications roles.

She then embarked on her second act at NIKE, INC., where she spent the next decade in Brand Management within apparel and global energy, and led Brand for NIKE East and at Cole Haan.

In 2013, Lori joined [Warby Parker](/org/warby-parker). In her role as Chief Marketing Officer, Lori leads the Brand Management function which focuses on creating and promoting the images, stories, and experiences that drive, elevate, inspire, and expand the [Warby Parker](/org/warby-parker) brand and business.

A native New Yorker, Lori graduated from the State University of New York at Albany and the [Fashion Institute of Technology](/org/fashion-institute-of-technology) in Manhattan—which she attended concurrently, studying fine art, theatre, and fashion.

Lori Krauss

Robert Bracy is the Director of Facilities at [Warby Parker](/org/warby-parker). Robert has previous experience working as a district operations manager at [American Eagle Outfitters](/org/american-eagle-outfitters) and a store director at Victoria's Secret. Robert began their career as a flagship operations manager at Gap Inc.



Robert Bracy works with and Ross Goukler - VP, EyeCare & Vision Services. Robert Bracy reports to Stephanie Pullings Hart, SVP, Operations.

Robert Bracy

Hyung Bak is General Counsel and Secretary at Warby Parker. He has been in this role since 2019 and is responsible for managing legal, compliance and corporate governance matters at the company.

Previously, Hyung served for four years as Vice President, Group General Counsel and Secretary for AmerisourceBergen Corporation. Prior to AmerisourceBergen, he spent nine years at Campbell Soup Company in senior legal and business roles, including Vice President of Global Procurement, Chief Counsel to Campbell North America, and Chief of Staff to the CEO. Before Campbell Soup, Hyung served as Associate General Counsel at Alexion Pharmaceuticals. He began his legal career in the New York offices of Covington & Burling and Sullivan & Cromwell, following a clerkship with the chief judge of the U.S. Court of Appeals for the First Circuit.

Hyung is a graduate of Harvard College and holds an MPA in Domestic Policy from Princeton University and JD from Columbia University School of Law.

Hyung Bak

Brian Magida is a VP of Performance Marketing at [Warby Parker](/org/warby-parker). Brian joined the company in 2010 as an Operations Associate, and before that he was a consultant.

Brian Magida

Neil Blumenthal is a co-founder and co-CEO of Warby Parker, a transformative lifestyle brand that offers designer eyewear at a revolutionary price, while leading the way for socially conscious businesses. In 2015, [Fast Company](/org/fastcompany) named Warby Parker the most innovative company in the world.

Prior to launching Warby Parker in 2010, Neil served as director of VisionSpring, a nonprofit social enterprise that trains low-income women to start their own businesses selling affordable eyeglasses to individuals living on less than $4 per day in developing countries.

He was named a Young Global Leader by the [World Economic Forum](/org/world-economic-forum) and one of the 100 Most Creative People in Business by [Fast Company](/org/fastcompany). He serves on the board of RxArt and on the United Nations Foundation Global Entrepreneurs Council.

A native of New York City, Neil received his BA from [Tufts University](/org/tufts-university) and his MBA from The Wharton School of the University of Pennsylvania. Neil lives in Greenwich Village with his wife, Rachel, the founder and CEO of [Rockets of Awesome](/org/rockets-of-awesome), and their two children.

Neil Blumenthal

Ronald A. Williams has served as a member of our board of directors since August 2021. Before joining us, Mr. Williams served as the Chairman and CEO of Aetna Inc. from 2006 to 2010 and currently serves as the Chairman and CEO of RW2 Enterprises, through which he counsels C-Suite corporate executives. Mr. Williams also currently serves on the board of directors of American Express Co., The Boeing Company, Johnson & Johnson, Inc., and agilon health, as well as on the board of private companies Envision Healthcare, Millennium Physician Group, Vera Whole Health Inc., and naviHealth, Inc. Mr. Williams is a Chairman of the Conference Board and a member of the President’s Circle of the National Academies, and was elected to the American Academy of Arts and Sciences. Mr. Williams also served on President Obama’s President’s Management Advisory Board from 2011 to 2017. Mr. Williams holds a Bachelor of Arts degree from Roosevelt University and a Master of Business Administration degree from the Sloan School of Business at the Massachusetts Institute of Technology.

Ronald A. Williams

Gabrielle Sulzberger has served as a member of our board of directors since August 2021. Before joining us, Ms. Sulzberger served as a Co-Founder and General Partner of Fontis Partners from 2009 to 2019, which specializes in late venture and buyouts investments, and currently serves as a senior adviser to Centerbridge Partners and Two Sigma Impact. Ms. Sulzberger also currently serves on the board of directors and audit committee of Mastercard Inc., Eli Lilly and Company, Cerevel Therapeutics, and Brixmor Property Group, as well as on the boards of two private companies, Justworks and True Food Kitchen. Additionally, Ms. Sulzberger serves on the nonprofit boards of Ford Foundation, Metropolitan Museum of Art, Sesame Street, and Time's Up. Ms. Sulzberger holds a Bachelor of Arts degree from Princeton University, a Juris Doctor from Harvard Law School, and a Master of Business Administration degree from Harvard Business School.

Gabrielle Sulzberger

Jeff Raider has served as our Co-Founder and a member of our board of directors since May 2009. In addition to co-founding [Warby Parker](/org/warby-parker), Mr. Raider also co-founded Harry’s, Inc., a company aimed to create a family of disruptive omnichannel CPG brands, where he has served as Co-Chief Executive Officer and a member of the board of directors since September 2012. Mr. Raider has also served as a General Partner of Good Friends, LLC, a venture capital firm, since September 2019. Mr. Raider holds a Bachelor of Arts and a Master’s degree in International Studies from The Johns Hopkins University and a Master of Business Administration degree from The Wharton School of the University of Pennsylvania.

Jeffrey Raider

Youngme Moon has served as a member of our board of directors since March 2018. Professor Moon currently serves as the Donald K. David Professor of Business at Harvard Business School, where she has taught since June 1998. Professor Moon currently serves as a member of the board of directors of Mastercard Inc. and Unilever PLC, and on the boards of private companies Sweetgreen, Inc., Whoop, Inc., and Bloom & Wild Limited. Professor Moon serves on the corporate responsibility committee of the board of directors of Unilever PLC, the human resources and compensation committee of the board of directors of Mastercard, Inc., and the compensation committee of the board of directors of Sweetgreen, Inc. Professor Moon holds a Bachelor of Arts degree from Yale University, as well as a Master’s degree and Ph.D. from Stanford University.

Youngme Moon

Joel Cutler has served as a member of our board of directors since 2012. Since January 2000, Mr. Cutler has served as a Co-Founder and Managing Director at General Catalyst Partners, a venture capital firm. Mr. Cutler serves on the board of directors of Oscar Health, Inc. and Lemonade, Inc., and on the board of private companies Lola Travel Company, Inc., Zego Inc., Multiverse Group Ltd, Well Dot, Inc., SESAME, Inc., Empathy.co, and Bloomscape, Inc. Mr. Cutler also serves on several nonprofit organizations’ board of directors, including Warby Parker Impact Foundation, Boston Children’s Hospital Trust, and Beth Israel Deaconess Medical Center. Mr. Cutler holds a Bachelor of Arts degree from Colby College and a Juris Doctor degree from Boston College Law School.

Joel Cutler

Teresa Briggs has served as a member of our board of directors since June 2019. In 2019, Ms. Briggs served as a Distinguished Careers Fellow at Stanford University. Prior to that, she spent 37 years at Deloitte LLP, a financial advisory services firm, where she most recently served as Vice Chair and San Francisco Managing Partner from June 2011 until January 2019. Ms. Briggs currently serves on the boards of directors and audit committees of Snowflake Inc., DocuSign, Inc., and ServiceNow, Inc., each a computer software company. Ms. Briggs holds a Bachelor of Science degree in Accounting from the University of Arizona, Eller College of Management, and is a Certified Public Accountant.

Teresa Briggs

Stephanie Pullings Hart is currently the Senior Vice President of Operations for Warby Parker and is responsible for manufacturing, supply chain, and customer service.

Prior to assuming this role, Stephanie was the Senior Vice President of Global Operations for Beyond Meat.

Stephanie spent 23 years at Nestlé, where she held roles in manufacturing, research and development, and human resources—most recently as the Vice President of Manufacturing-Ice Cream, Nestlé USA.

She currently serves on the boards for Sanibeads® and the International Institute of Rural Reconstruction (IIRR), and is a member of the IDEA Council for Rodan and Fields. Stephanie holds an Executive MBA from Benedictine College and Bachelor of Science degree in Chemical Engineering from Florida State University.

Stephanie Pullings Hart

Steven (“Steve”) Miller has served as [Warby Parker](/org/warby-parker)’s Chief Financial Officer since 2011. Prior to joining [Warby Parker](/org/warby-parker), Steve served as Chief Financial Officer and Senior Vice President of Corporate Development for Majestic Research, a pioneering data-driven research firm where he led the successful sale of the company to ITG (now part of [Virtu Financial](/org/virtu-financial)).

Previously, Steve served as a Vice President of Comerica Bank’s Technology and Life Sciences Division, where he opened the Bank’s New York office. He began his career at Monitor Company, a strategy consulting firm, and served as an Urban Fellow. Steve is on the board of Ubuntu Education Fund, a nonprofit health and education provider in South Africa. He holds a Bachelor of Arts degree in Political Science from [Columbia University](/org/columbia-university).

Steve Miller

Huntley Rodes

Christopher Littel is the VP of FP&A at [Warby Parker](/org/warby-parker). Before joining the company in 2017, Littel was an Engagement Manager at McKinsey & Co.

Warby Parker

Org chart

Teams

Leadership Team

CEO and Executive Team

Board of Directors

Founding Team

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