Nemanja Nemo Ilić (He/Him)

Partner Support Agent at Gooten

Acquired a Bachelor of Arts in Arabic Language & Literature at the University of Belgrade in 2019. My official vocation is Professor of Languages.

Working experience in b2b and b2c customer support, account management, and online journalism.

Serbian is my mother tongue. I'm fluent in English and am capable of switching between Received Pronunciation (UK) and General American English. I've studied French for four years in high school and have dabbled in Spanish, and Hungarian more recently in life (=Duolingo). One day, hopefully, I'll master all three with the addition of Portuguese, Catalan, and Italian. I've also always wanted to learn Hebrew, Turkish and Swedish. I think I may have a problem.

Location

Serbia

Links

Work style

How I prefer to work

Remote

Morning

Mostly on my own

Qualities I value in my colleagues

  • Sense of humor
  • compassion
  • honesty
  • reliability
  • ownership

I am the easiest person to get along with. My sole pain point is working in a toxic environment. I am a big proponent of open communication. No work-related topic should ever be off the table in an open forum for discussion among teammates.

My communication style

  • Cordial
  • overcommunicative
  • polite
  • casual
  • articulate

My pet peeves

  • Inconsiderateness
  • disrespectfulness
  • poor communication
  • arrogance
  • ungratefulness

Fun fact

My true calling is writing. I've had work published in three collections of queer-themed short stories in Serbia. I'm aiming at getting my debut novel published sometime this year (2022) hopefully.

Personal Q&A

  • How would you describe your strengths?

    My mind is like clay. With enough practice and determination, I can excel at anything that does not require enrolling in a three/four/five-year college course. I believe that I am quite creative and knowledgeable as well which helps with brainstorming. I want to believe that I am a very compassionate, emphatic individual and that people around me enjoy my company.

Timeline

  • Partner Support Agent

    Current role

  • Coordinator of the Chief of Staff Office

    July 1, 2023

  • Marketing Coordinator

    April 3, 2023

  • Vendor Management & Operations Analyst

    June 1, 2022

  • Partnerships Manager

    June 14, 2021

  • Partner Support Specialist

    May 18, 2020

View in org chart