Julie Palmer has a diverse work experience in the fields of customer success, program management, and employee wellness. Julie is currently working as the Vice President of Customer Success at GoPivot since August 2020. In this role, they oversee all aspects of new customer onboarding/implementation and customer success for an enterprise-scale exercise and nutrition platform and mobile app.
Prior to their current position, Julie worked at GoPivot as the Director of Program Management – Product & Customer Success. Julie was initially recruited by the CEO of RivalHealth and grew into this role. Their responsibilities included managing new customer onboarding/implementation and customer success for a platform with hundreds of thousands of users nationwide.
Before joining GoPivot, Julie worked at AdventHealth Hendersonville starting from 2006. Julie held the position of Employee Wellness & Outreach Manager, where they built and led a new department for the Hendersonville hospital. In addition, they served on the Wellness Program Management team for the hospital system, which had over 55 hospitals. In this role, Julie recruited and oversaw a 10-person team driving employee health programs and community outreach efforts, as well as managing the workers' compensation program. Julie also developed a comprehensive employee wellness program and Associate Health Department to improve employee health and meet compliance standards.
Prior to their role as Employee Wellness & Outreach Manager, Julie worked as the Women's Heart Health Coordinator at AdventHealth Hendersonville, starting in 2006.
Overall, Julie Palmer has a strong background in customer success, program management, and employee wellness, with extensive experience in leading teams and developing comprehensive wellness programs.
Julie Palmer obtained a Bachelor of Science (BS) degree in Business Management from the University of Phoenix in 2014. In addition, they acquired three additional certifications: a 500 Hour Yoga Teacher Training certification from Yoga Alliance in December 2020, a Certified Intrinsic Coach® (CIC) certification from Totally Coached, Inc., and a Certified Personal Trainer (cPT) certification from the American College of Sports Medicine. The months and years of obtaining the latter two certifications are not provided.
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