Gorgias
Farbod Talaiyan is a seasoned HR professional currently serving as a Senior HR Business Partner at Gorgias since June 2025, where expertise is applied in enhancing customer experience for over 14,000 brands through AI-driven solutions. Prior to this role, Farbod held a similar position at Sid Lee, a leading global creative agency, contributing to notable campaigns such as "We The North" for the Toronto Raptors. Earlier experience includes serving as Human Resources Manager at Anomaly, an agency recognized for innovative brand storytelling, and as an HR & Change Management Consultant at Prompta AI, focusing on organizational transformation for Fortune 500 companies. Additional roles include Talent & Transformation Consultant and HR Case Manager at IBM, and Client Relations Coordinator at TD. Farbod holds a Bachelor of Commerce degree in Human Resources Management and Marketing Management from Toronto Metropolitan University.
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Gorgias
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Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It connects all business apps and all communication channels to provide support agents with a unified view of their customers.