Omar R. Menendez Valenzuela

Omar R. Menendez Valenzuela currently serves as a Technical Support Engineer L1 and previously held the position of Application Associate L2 at Gorgias, a company focused on providing integrated helpdesk solutions for e-commerce brands. Omar's extensive experience includes several roles at TELUS International Central America, where responsibilities spanned from Application Support Analyst to Operations Technical Support, aiding enterprise customers with Google Workspace and related technologies. Prior roles include Technical Support Representative for Bell Canada at Stream Global Services and Sales Representative for Hotels.com at Sitel Group. Omar has also pursued academic credentials in Full Stack Application Development with a focus on Python from Universidad Don Bosco and holds a Bachelor's degree in Marketing from ESI School of Management.