Tony Lam

Tony Lam is currently working as an Enterprise Customer Success Manager at Gorgias, a company that provides helpdesk solutions for e-commerce brands. Prior to this, Tony held positions such as Head of Customer Success at Broadly and Customer Success Manager at another company. With a background in client services, sales operations, and technical consulting, Tony has a strong track record of building and maintaining customer relationships, developing effective processes, and driving revenue growth. Tony holds a Bachelor of Arts degree in Economics & Communication from the University of California, Davis and is currently pursuing a Project Management certificate from UC Berkeley Extension.