Letícia Bianchini de Lima

Head of Customer Success at Gorila

Letícia Bianchini de Lima has a diverse work experience in the financial services industry. Letícia began their career in 2014 as an intern at Mirae Asset Wealth Management (Brazil) C.C.T.V.M. Ltda. In 2015, they joined XP Inc. as an Estagiário, later becoming an Analista Júnior responsible for Customer Service. In 2017, they transitioned to the Middle Office in the B2B area. In 2020, they joined Messem Investimentos as a Back Office de Renda Variável and Gorila as the Head of Customer Success.

Letícia Bianchini de Lima has a diverse educational background. Letícia obtained a degree in Economics from Pontifícia Universidade Católica de São Paulo between 2012 and 2016. Letícia then went on to become an Especialista in Investments and Private Banking from Ibmec from 2019 to 2020. Additionally, they have certifications from ANBIMA, FEBRABAN, and B3, namely CPA-20, FBB 100, and PQO respectively.

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Timeline

  • Head of Customer Success

    June, 2020 - present