Kelsey Southerland is an experienced professional in customer success and event management, currently serving as a Customer Success Manager at FORM MarketX since February 2023. Previously, Kelsey held various roles, including Senior Customer Success Manager and Enterprise Customer Success Manager at Brazen, effectively managing complex client needs and training initiatives. Further experience includes sales and brand management at Eventbrite and Codeword Hats, respectively, and event coordination positions at Vulcan Park and Museum and Red Mountain Entertainment. Kelsey has also contributed as a Dance Mentor at ROOTS Music & Dance Academy since 2017, providing dance education to youth. Kelsey holds a Bachelor of Communications in Public Relations from The University of Alabama.
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