Ebz Jolayemi is a seasoned professional with extensive experience in customer care and management. Currently serving as a Senior Customer Care Manager at GoStudent since November 2021, Ebz oversees a team of 19 agents, providing training and performance management. Previously, roles included Customer Care Manager at GoStudent, App Chat Team Administrator at Queens Road Surgery, and positions in credit control and management at various organizations, including XLN and Harvey Nash. Ebz holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from the University of Wolverhampton, completed in May 2011.
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