Anders Junfelt

Anders Junfelt is an experienced IT professional currently serving as IT Service Manager and acting IT-chef at Göteborgs Spårvägar AB since May 2019. In this role, Anders leads the development, management, operation, and support of IT platforms, focusing on balancing robust development with stability and high service delivery. Previously, Anders worked at CGI from September 2007 to March 2020 as Service Delivery Manager, where responsibilities included managing technical service delivery, ensuring customer satisfaction, and overseeing the smooth delivery of services through effective ITIL processes. Prior positions also include Service Delivery Manager at Posten AB and Technical Product Manager at Posten IT, contributing to a strong foundation in IT service management and delivery.