Jennifer Smith

Jennifer Smith is an experienced Client Strategist at LANDED since May 2025, previously serving as a Customer Success Manager at Hectre from April 2021 to May 2025, where Jennifer was a founding member of the Customer Success department, focusing on support, onboarding, and strategy for clients across the United States, Canada, and Western Europe. Prior roles include Programme Manager and Programme Coordinator at GridAKL, managing event space logistics and community engagement from October 2018 to April 2021, and Front Desk Receptionist at YHA Australia from May 2016 to August 2018, providing guest services and managing operations. Jennifer's earlier experience includes managing operations at Travellers House Osaka and various contract and temporary positions across Switzerland and Australia, contributing to diverse industries while pursuing self-development.