GoTo
Krisztina Lajosbanyai is an accomplished professional with extensive experience in customer care and technical support operations across Europe, the Middle East, and Africa (EMEA). Currently serving as the Director of Customer Care EMEA at GoTo since May 2021, Krisztina previously held key leadership roles at Lexmark International Technology Hungary Ltd, including Head of Service Delivery Budapest and EMEA Technical Support Senior Manager, where management encompassed over 150 personnel across various specialized functions. Notable achievements include significant cost savings and improvements in operational efficiency, customer satisfaction, and innovation recognition. Krisztina's early career experience also includes positions at Genpact Hungary Ltd, where management of telemarketing operations for high-profile clients was paramount. Krisztina holds a Master of Arts degree in Human Resources and Italian from the University of Pécs.
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GoTo
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GoTo’s flexible-work software – including GoTo Connect, GoTo Resolve, Rescue, Central, and more – is built for small and midsize business IT departments, but powerful enough for the enterprise. GoTo software is designed to support end-users' unified communications & collaboration (UCC) and IT management & support needs, and nearly 800K customers contribute to the more than 1 billion people joining meetings, classes, and webinars through GoTo’s UCC products, and half a billion connections on the company's remote access and support tools.